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[return to "Small SaaS banned by Cloudflare after 4 years of being paying customer"]
1. jgraha+k[view] [source] 2023-02-03 09:49:55
>>tardis+(OP)
I've asked internally to understand this.
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2. tlonny+X7[view] [source] 2023-02-03 11:09:02
>>jgraha+k
[flagged]
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3. jgraha+h8[view] [source] 2023-02-03 11:11:58
>>tlonny+X7
I replied when this has no upvotes and was nowhere near the front page.
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4. Veen+G8[view] [source] 2023-02-03 11:14:37
>>jgraha+h8
That response misses the point by a wide margin.
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5. Ethery+Za[view] [source] 2023-02-03 11:34:18
>>Veen+G8
Not a big surprise given they think HN threads are an acceptable form of customer support for paying customers.
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6. jgraha+bb[view] [source] 2023-02-03 11:36:08
>>Ethery+Za
[deleted]
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7. Veen+lc[view] [source] 2023-02-03 11:51:36
>>jgraha+bb
Friendly advice, stop digging and step away from this thread/talk to your PR team. You're not helping yourself or Cloudflare by responding in this way.
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8. jgraha+1d[view] [source] 2023-02-03 11:56:29
>>Veen+lc
You're right. I'm taking all this too personally.
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9. resoni+0x[view] [source] 2023-02-03 14:15:17
>>jgraha+1d
It's pretty amazing to me that even after seeing a response from a real human being, people continue to dog pile.

To those continuing to foam at the mouth: what would be the ideal outcome? Cloudflare closing up shop entirely after this? The whole "this shouldn't have happened in the first place" mentality is completely unproductive.

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10. KptMar+wz[view] [source] 2023-02-03 14:29:01
>>resoni+0x
>To those continuing to foam at the mouth: what would be the ideal outcome?

Cloudflare changing their TOS from

>Cloudflare may, with or without notice to you and without liability of any kind, temporarily limit your storage and/or the number of requests you can make or receive using the Developer Platform for any reason (in its sole reasonable discretion), including without limitation

to something that does not allow them to do so on a whim, or with requiring upfront notice.

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