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[return to "Small SaaS banned by Cloudflare after 4 years of being paying customer"]
1. cultof+47[view] [source] 2023-02-03 10:59:50
>>tardis+(OP)
Literally just sent an email to my devops guys to move off cloudflare asap. This cavalier lack of respect is a diservice and insult to all the people who rely on my product for their livelihood.
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2. vertis+wq[view] [source] 2023-02-03 13:36:43
>>cultof+47
This is the height of knee-jerk reactions, worse still it's largely pointless. Unless you're big enough to negotiate a specific contract with a cloud provider you're always going to be at the mercy of their catch-all policy.

The only way to actually be protected in this case is to run a multi-cloud strategy. Even then it's only going to protect you so far if you piss off the powers-that-be / community (see the hosting trouble Parler had as an example, not that I'm fond of Parler or anything).

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3. dicknu+Oy[view] [source] 2023-02-03 14:25:28
>>vertis+wq
If the redundancy is already in place to not fully rely on cloudflare's product (whatever it is, DNS, R2, etc) the it's not a kneejerk reaction.

It's an "I don't want to wake up to all our stuff running only on the backup provider because cloudflare shut us down for seemingly no reason with no warning".

It's avoiding unnecessary alerts and triage for the ops team by snipping an apparent liability from the stack. I've already done the same after seeing a few of these kinds of interactions with cloudflare in the R2 discord.

When I see a blog post detailing why this has been happening so often, and what they've done to fix it, I'll happily pull that infra code out of the mothballs.

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