zlacker

>>tardis+(OP)
Around 12:00 UTC today ban has been lifted for my account thanks to @jgrahamc - thanks!

>>tardis+Ae
So HN to the rescue again. It's unfortunate (although the outcome is great for you!) that you have to go through the social media amplifier first.

>>MrGilb+hf
On the other hand, any company should consider as soon as financially possible to get paid support and a TAM (technical account manager) from their main infrastructure/service provider… most things can be managed and escalated through such people.