zlacker

>>tardis+(OP)
i'm about to move a significant amount of traffic to cloudflare. holding off until i see how this is handled. Can you please update this to reflect the total time of service outage and time to resolve. As a busy tech company, this is an unneeded problem. We pay cloudflare to be fast. Not make our sites slow and unresponsive.

>>sgarg2+a6
Outage started around 00:00UTC today.

I was able to contact via support chat to confirm it's indeed Cloudflare related issue as wasn't sure as it's not displayed in any form on Cloudflare dashboard that indeed account is restricted. That was around 8AM UTC.

Since then I also contacted with sales team (got the details already as they approached me in last few weeks as mentioned before) in order to upgrade to Enterprise plan as it seems like the only solution, but did not get the quote yet and account is still restricted.

>>tardis+P6
Seems like blackmail from the Cloudflare side. Waiting for a quote while having an outage doesn't give any negotiation possibility.

However, good luck. And hope your enterprise contract with Cloudflare will be limited only to amount of time you need to migrate from their platform.