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[return to "Tell HN: Airbnb has no system in place when a host cancels on a renter"]
1. toomuc+92[view] [source] 2023-01-10 02:21:50
>>pxue+(OP)
Y’all keep learning the hard way that these unicorns are built without any concern towards these experiences. They don’t care, the rev keeps flowing. They only understand regulations and penalties. They will not improve these gaps on their own because it doesn’t move the needle.

No offense to you OP whatsoever. AirBnB is not a startup. It’s a public company with a $56B market cap that is optimizing for profit above all else, and your shitty experience unfortunately doesn’t matter to them. They won’t fix the problem until not doing so materially impacts their financials (or incurs regulatory wrath).

Stay at a hotel in the short term, push for more regulation in the long term. If this is innovation, ignore startup celebrities and start taking notes from Comcast.

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2. smugma+X8[view] [source] 2023-01-10 03:01:42
>>toomuc+92
The inverse of this is that in the early days, you’re getting amazing value while these unicorns burn through billions scaling up. Airbnb 5+ years ago have incredible value for money, as did Uber and more recently some of the eBike/scooter companies.
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3. imarti+Vr[view] [source] 2023-01-10 06:11:48
>>smugma+X8
True, I only had good experiences with Airbnb, but last time I used it was summer 2019. With the post-pandemic travel and remote work boom, as well as the tech market downturn, the risk for bad experiences likely has increased a lot.
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