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[return to "Tell HN: Airbnb has no system in place when a host cancels on a renter"]
1. toephu+F4[view] [source] 2023-01-10 02:35:17
>>pxue+(OP)
A bit OT: Airbnb reviews should be taken with a grain of salt. No one wants to leave a negative review with their real name and photo, that's why most Airbnb reviews are positive. I've stayed at a couple places with a 4.90+ rating but there were glaring issues. No one wanted to point it out in their review because they thought "the next guest would surely complain about it, plus why would I want to taint my own profile and start an argument online?" This is why I prefer hotels to Airbnb. I can search tripadvisor and/or google maps for real reviews.
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2. romanh+98[view] [source] 2023-01-10 02:56:00
>>toephu+F4
The one time I posted a negative review it was promptly taken down after the host complained. They then proceeded to submit a negative review of me (a personal attack really) that had no basis in fact and I had already provided Airbnb with proof earlier in order to get my money back. It was a huge PITA to take that review down. Grew very disillusioned with Airbnb after that, they really don't provide any protections against malicious hosts.
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