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[return to "Tell HN: Airbnb has no system in place when a host cancels on a renter"]
1. toomuc+92[view] [source] 2023-01-10 02:21:50
>>pxue+(OP)
Y’all keep learning the hard way that these unicorns are built without any concern towards these experiences. They don’t care, the rev keeps flowing. They only understand regulations and penalties. They will not improve these gaps on their own because it doesn’t move the needle.

No offense to you OP whatsoever. AirBnB is not a startup. It’s a public company with a $56B market cap that is optimizing for profit above all else, and your shitty experience unfortunately doesn’t matter to them. They won’t fix the problem until not doing so materially impacts their financials (or incurs regulatory wrath).

Stay at a hotel in the short term, push for more regulation in the long term. If this is innovation, ignore startup celebrities and start taking notes from Comcast.

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2. johndh+s6[view] [source] 2023-01-10 02:44:41
>>toomuc+92
Weirdly, one time in Paris we thought this was happening to us, but they place they stuck us was in a completely awesome location - heart of the Latin Quarter and clearly pricier than what we had paid for.
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