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[return to "Tell HN: Airbnb has no system in place when a host cancels on a renter"]
1. O_____+65[view] [source] 2023-01-10 02:37:48
>>pxue+(OP)
AirBNB runs this scam all the time. Say AirBNB because they’re actively part of the scam in my opinion based dealing with similar situations and them intentionally not offering guests insurance, guarantees similar to those they offer hosts, have guest cancel policies, etc; even their current marketing to guest called “AirCover” to me intentionally misrepresents what they actually offer and they removed the clause about actually covering guest costs if a host cancels the booking.

Thought about starting simple AirBNB guest insurance company, but if it was successful, AirBNB would just offer it as a service and business would be dead within days.

If you’re going to book on AirBNB only use super hosts, since odds of them canceling a stay is significantly less, especially compared to new listings.

In my case, hosts cancelled the booking with less than 24-hours prior to the month long stay starting; Host messaged me via AirBNB’s system asking me to cancel it and saying they would refund me off platform (which I obviously didn’t do and is against AirBNB’s terms of service); AirBNB cancelled the stay for host; AirBNB told me to pay the host 3-4x more to rebook the stay, then when I told them that’s bait-and-switch and fraud, they told me to take them to arbitration; AirBNB allowed the host to relist the booking for 2-3 times more and rebook the stay; AirBNB refused to let me leave a review on the listing and/or post an automatic review saying my listing had been cancelled; they funds tied to the booking for the month long stay were paid upfront and not refunded in week after booking was cancelled; AirBNB made no effort to find a like or similar stay, they basically said using their website was identical to them helping find a stay; etc.

Do NOT trust AirBNB as a guest - always have a backup plan and funds available to cover it.

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2. Nextgr+U5[view] [source] 2023-01-10 02:42:09
>>O_____+65
FYI, AirBnb "insurance" and "guarantees" for hosts is just as bad, there's plenty of horror stories around it. Why commit fraud on one side of the marketplace if you can double-dip and screw both sides?
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