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[return to "Tell HN: Airbnb has no system in place when a host cancels on a renter"]
1. smashe+X3[view] [source] 2023-01-10 02:31:21
>>pxue+(OP)
Advertise a very nice apartment in a desirable location, then last minute redirect the guests to a slightly less desirable location but still "similar".

Good old bait and switch.

Besides issuing a prompt refund and hopefully banning the fraudulent host, what exactly is Airbnb supposed to do in such situation?

They operate a platform, not an hotel chain. They have nowhere to actually host you and are in no contractual agreement with the guest to actually get you a place to stay whatsoever. Buyer beware so they say?

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2. Initia+P5[view] [source] 2023-01-10 02:41:33
>>smashe+X3
> Besides issuing a prompt refund and hopefully banning the fraudulent host, what exactly is Airbnb supposed to do in such situation?

I think the ask is that they do these things at a bare minimum; at the moment, it appears they do neither with any reliability.

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