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[return to "Why I left Pine64"]
1. readin+Tf[view] [source] 2022-08-17 12:54:12
>>todsac+(OP)
Hrm, where is there another "open source/hardware" phone that is not more than a new iPhone (e.g. not a libre phone)? I was really thinking about getting the Pine phone pro, but now I am a bit shaken.
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2. Martij+Zg[view] [source] 2022-08-17 12:59:01
>>readin+Tf
I think that the situation is not that bad that you should skip the PinePhone Pro, these are definetly things that can be fixed. There's also a lot more platforms with varying degrees of linux-ness. There's the PinePhone and Librem 5 which are the most well known but on postmarketOS there's now also mainline linux on a bunch of qualcomm devices and I think the mainlining community for those qualcomm platforms is at the moment way healthier than the pinephone one.
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3. jancsi+km1[view] [source] 2022-08-17 18:24:03
>>Martij+Zg
> There's the PinePhone and Librem 5

Just an FYI to anyone reading this:

Purism is actively making it difficult for its customers to receive a refund. Many of those customers have been waiting years for their phones.

Here's just one example I found scrolling through a list of complaints on the purism subreddit:

https://www.reddit.com/r/Purism/comments/syoydj/librem_5_ref...

That's a rare case because the user reports receiving a refund (only after a year and filing a complaint with their AG). There are many more complaints of users being told they have to wait until an unspecified shipping date to get a refund.

It is not ethical for a company to attempt to draw out or flat out refuse refunds to users who have been waiting years for a product. And while you are certainly free to hack away on their hardware, until/unless their business practices change you ought to be explicitly discouraging users from (attempting) to purchase a phone (or really, anything) from Purism.

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