zlacker

>>M0r13n+(OP)
Hetzner just turned off our hole domain, without contacting us first at all! All servers unreachable, 10k angry customers hammering us. All because if they receive a trademark complaint they won't contact the domain owner first and give them reasonable time to "fix" the "issue" (even 2 hours would have been enough). No, they just turn off the production server and simultaneously send an e-mail "you better respond to their complaint if you want your domain back up".

Totally unprofessional and a complete joke. Will never use them on a production system again. Always angry if they are mentioned here like they are a legitimate choice...

>>dinkbl+14
It would be foolish for me to make any judgements based on anecdotes I find in comments, but this is actually quite worrying to me since I have been recommending Hetzner to people who trust me. (Based on having used them for a few years).

So I guess what I really need to understand is whether this is a typical response or if there is more to the story that I don't understand/see.

If you are no longer using Hetzner, which other vendor(s) are you using?