zlacker

>>M0r13n+(OP)
Hetzner just turned off our hole domain, without contacting us first at all! All servers unreachable, 10k angry customers hammering us. All because if they receive a trademark complaint they won't contact the domain owner first and give them reasonable time to "fix" the "issue" (even 2 hours would have been enough). No, they just turn off the production server and simultaneously send an e-mail "you better respond to their complaint if you want your domain back up".

Totally unprofessional and a complete joke. Will never use them on a production system again. Always angry if they are mentioned here like they are a legitimate choice...

>>dinkbl+14
Ouch. I use Hetzner and OVH but after this I guess no more Hetzner for me. I already had an unpleasant encounter described below. Do not want to give Hetzner a chance to screw me with this kind of asshole attitude.

Previous experience: I already had one of our videos suspended for "copyright violation" (this was on media hosting site) despite the fact that I fucken made this video myself. Some company had stolen it claimed as their own and submitted hash. Since mine has the same hash ( duh! ) access to my video was blocked resulting to download complaints from customers who purchased it. I sent numerous complaints with the results that amounted to roughly "fuck you". I've given up but suddenly out of blue after 2 month I received the apology from some C-level of theirs telling me that they were in error and access to my video was restored.