zlacker

>>M0r13n+(OP)
Hetzner just turned off our hole domain, without contacting us first at all! All servers unreachable, 10k angry customers hammering us. All because if they receive a trademark complaint they won't contact the domain owner first and give them reasonable time to "fix" the "issue" (even 2 hours would have been enough). No, they just turn off the production server and simultaneously send an e-mail "you better respond to their complaint if you want your domain back up".

Totally unprofessional and a complete joke. Will never use them on a production system again. Always angry if they are mentioned here like they are a legitimate choice...

>>dinkbl+14
Hey, that reminds me of Cloudflare's response to Phishing Reports. Someone claims you're phishing? Page gets locked and there's no recourse. You can reach out to Trust & Safety, but I've never gotten a reply in over a year. Tech support just says "sorry, we can't do anything about it". So you either live with some page(s) on your site getting a big fat "EVIL LURKS AHEAD" warning, or you migrate off of CF.

That said, with Hetzner I've had the trademark complaints as well, but they've always given us 24h, and were always okay with us saying that our usage (e.g. showing a logo of a shop next to their review) was fair use.

>>luckyl+Xi
I’d like verification of that behavior from CF.

I have an email from them forwarded by a third party reporting phishing on a CF-DNS-hosted site where Cloudflare denied they had any responsibility whatsoever as “they host no content”.

Of course, it requires a subpoena to discover who DOES host the content, as they are the only ones who know.