zlacker

[return to "Tell HN: Godaddy canceled my domain, gave me 2h to respond, then charged €150"]
1. dinkbl+14[view] [source] 2022-08-15 14:40:09
>>M0r13n+(OP)
Hetzner just turned off our hole domain, without contacting us first at all! All servers unreachable, 10k angry customers hammering us. All because if they receive a trademark complaint they won't contact the domain owner first and give them reasonable time to "fix" the "issue" (even 2 hours would have been enough). No, they just turn off the production server and simultaneously send an e-mail "you better respond to their complaint if you want your domain back up".

Totally unprofessional and a complete joke. Will never use them on a production system again. Always angry if they are mentioned here like they are a legitimate choice...

◧◩
2. double+P8[view] [source] 2022-08-15 15:02:44
>>dinkbl+14
Hetzner is a budget server host as is OVH, and which you shouldn't assume a professional service. You get access to a server, free hardware replacements and a network, that's it. It cheaper and easier to mitigate any issues by slamming the power switch and than notifying you.

Folk ask why I colo. And the why is because it's my hardware. If my host is to touch my kit without my permission or a subpoena they'll get slapped with a solicitor.

◧◩◪
3. themoo+7d[view] [source] 2022-08-15 15:21:00
>>double+P8
Anecdotally, we herited a ovh dedi infrastructure when signing a new client and tbh its been going swimmingly. I think the Incident made them really up their game.
[go to top]