To me that's the real story - the demonstration of what amounts to a loss of legitimacy.
(FWIW shutdowns did not bother me much, I got the two mandatory vaccines my jurisdiction required for air travel but refused the boosters, I generally wear masks in public because better safe than sorry.)
Or differently put, if you have absolutely unrealistic expectations and deferred any critical thinking to another party, you are putting said party in a very very difficult situation. And if they not just lack the backbone to tell you this, but start pretending to be that competent and certain to match your expectations, it can become very dangerous.