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[return to "Nuanced communication usually doesn't work at scale"]
1. harryf+Da[view] [source] 2022-01-29 18:09:15
>>tagoll+(OP)
We live in an attention economy, both outside and inside companies. The rules that apply to B2C marketing largely apply inside companies as well.

Despite that we still have people that assume “I sent an email and I’m important therefore everyone got the message”. Try running those emails through some tool like Mailchimp and you’ll probably find less than 40% even opened the email, let alone read beyond the first paragraph.

I’ve done a lot of organising events for engineers inside companies where there are like 500+ engineers. You need email, slack, calendar invites and more to get people paying attention. And often they’re paying more attention to LinkedIn than what’s happening on the “inside” … you can run campaigns on LinkedIn that target your own people…

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2. lansti+Qb1[view] [source] 2022-01-30 01:17:35
>>harryf+Da
These dynamics are why centralized release orgs or enfoced code review/merge blockers are so powerful. People ignore all the email till it is explaining why the thing they want right now can’t be given to the, unless they do steps a and b. Not sure there is a public health equivalent. If you are trying to move 100% of a dev org to stricter standards, say due to some new security discovery, you benefit from this centralized approach.
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