That said, Organizations with professionals should be able to do nuance, at least a bit of it.
But the general public at large ... you're dealing with 'lowest common denominator' which is 'issues with literacy' and harder to grasp - very limited, care, attention span, and may not even be listening to the message - and may be getting misinformation from elsewhere.
Communicating clearly is a skill.
A lot of marketing people I believe have missed the message on this, every day I come across a new product and can't really understand what it does, the value proposition, who it's for, etc.. while at the same time there's tons of arbitrary marketing verbiage. Words matter.