zlacker

>>gorman+(OP)
As users, we are assured that telemetry is only for the purpose of "improving products and services", "improving user experience", etc. If one company is collecting 20x as much as another, all else being equal, one would expect that this would be reflected in the quality of the product/service/experience.

Of course, Google's service is to advertisers, first and foremost. Users generally do not pay for what they receive from Google. Perhaps Google's paying customers, advertisers, are the ones seeing the improvement in the quality of service as a direct or indirect result of telemetry.

>>1vuio0+x3
You bet they are improving. I don’t know any big vendor who is worse than google in ux. Another question is, where is the good old “hiring few hundred users from different groups and watching what they do with a test device” instead of spying on millions of the same kind.