Google is getting away with this behavior because of their monopolistic behavior. If they had competition, they would be spending billions on customer support, but because they have a monopoly, they can get away with having virtually none. This is their way of saving money and taking advantage of their monopoly. It's a shadow version of monopolistic behavior where the absence of services can be done because we have no choice. We need to politicize this issue.
Facebook is exactly the same way.
When a company reaches such dominance, and when people completely rely on a company like we all rely on Google, Facebook, et al., then we need regulations to prevent what is happening right now, which is using their monopoly to make life easier for them by not spending any money on customer support.
What we need is competition and choice to ensure companies are responsive to what people want.
I can't, for the life of me, understand why people think "regulation" will magic away all our problems. Here's what happens: a lengthy political process results in a bunch of laws getting passed. The large companies who have enough skin in the game to care send their lobbyists, who ensure the outcome of the process doesn't harm (and may even help) them.
Ordinary people like you don't have access to these meetings and by and large don't participate. All it ends up doing is helping the people who do participate, generally the larger firms, and the politicians who can say they "did something" to their constituents.
Plus, regulations are static. They don't get updated over time, in general, which means you get an entrenched group that favors the (regulated) status quo, actively blocking change.
"Regulation" gave us banking. It's 2021 and I still can't move money same day, because all of, I think seven banks started across the country in the past 6-7 years. I'm not even making this up--check for yourself.
"Regulation" gave us the healthcare system, with insurance companies chiseling up the United States into a bunch of local (state by state) markets, limiting competition across state lines.
"Regulation" gave us professionals -- doctors, dentists, lawyers, etc -- who systematically exclude competitors and overcharge their customers because they aren't exposed to the full force of competition and innovation.
Rather than the word "regulation", I would encourage anyone who wants this, to REALLY understand what they're asking for. Go deep. Understand how the process works, look for good and bad examples, and really study the process of how these things get passed, enforced (or not, when political winds change), used (and misused -- ever tried to build anything in San Francisco?), revised over time, and their costs and benefits.
What we need is competition, not just some abstract thing called "regulation".
"Competition" isn't a cure-all any more than "regulation" is. Google got big because they competed well with the alternatives at the time.
Long story short, we need both, but we also need to figure out how to keep regulations moving forward instead of stagnating.
Exactly.
Modern cars are optimized for "the tests" occasionally to the point of absurdity. As in certain systems get de-tuned (so to speak) so they are completely and totally used up at whatever the max test speed is because that's what makes the car look best in the benchmarks.
If we modernized the tests high speed crashes would be more survivable and low speed crashes would be less costly.
It's not all government's fault though. Society has a very unhealthy relationship with risk. If you make a quip about how crumple zones shouldn't be tuned to activate in parking lot collisions you are instantly inundated with idiots that don't understand that a stiff neck in a 10mph hit could be what makes a 60mph hit survivable at all.
Or they're pedestrians who don't want to be cut in half in a parking lot. Car-on-car isn't the only thing in consideration here.
