>>benhur+(OP)
I just want to know why is no one willing to hold Google and Apple accountable?
Why don't journalists from e.g TechCrunch or the Verge confront Sundar point blank and ask him how can stuff like this happen and why is the only solution to blow up on social media?
>>newbie+cD1
You could credibly accuse Apple of many things, and I say that as an unashamed Apple fanboy. But making it basically impossible to reach a real human being by phone via AppleCare, or in person at your local Genius Bar if you prefer, is not one of them.