zlacker

>>benhur+(OP)
While I agree with the broader point that there should be avenues for someone who's account is incorrectly closed this article is pretty vapid.

There are a lot of examples of individuals who have lost access to their accounts but no discussion of whether this is a significant proportion of google users. If I've got a 1 in 10 million chance of incorrectly losing access to my account that is very different to if there is a 1 in 1000 chance of losing access to my account. Without that context, you're basically just saying "losing access is a crap experience for the person involved" which is obvious from the outset.

>>remus+SI1
When assessing risks one way to look at them is to consider both the chance of occurrence as well as impact if it occurs. With many google services (esp email), the impact if it occurs is high. So the risk is still serious even if odds are low.