zlacker

>>benhur+(OP)
As usual, some Googler browsing HN will reactivate his account, everyone will forget and Google won't change a thing to his unbanning process.

>>arnaud+h2
Or the @GoogleStadia Twitter account will forward this to someone who knows about it. The Stadia Twitter account is uncharacteristically active on customer support for a Google product.

>>Hamuko+f4
Twitter seems to be the worst platform ever created to get customer support.

If any entity requires a huge amount of Twitter followers to get support, count me out.

>>Shorel+nq
I think twitter is last time I checked (looking at guidelines maybe 3/4 years ago) pretty amazing for customer support, even if you drop the fact that well-followed people might get better support. The expected reply time for twitter support queries is on the order of minutes. Compare that to phone or email customer support on many platforms.

>>jan_In+uv
This was for a short period a two or three years ago, no longer.

Now, unless you are high follower count, they will reply asking you to DM and give you a hold.