zlacker

>>benhur+(OP)
As long as the cost of false-positives is lower than the cost of human support staff, they will keep doing this stuff.

Millions of pages of EULA, but not a single line in there to protect the user? No right to get your data once banned? No right to appeal or even be informed about the reasons?

Just imagine if Google ran the Justice system! They would suspend peoples drivers licenses without their knowledge and then throw them in jail because of a two strike rule when they get caught driving with a suspended license.

...

>>turbin+g7
The cost/loss idea is bad enough, but that person is a business partner and this situation might be the final nail on stadia's coffin.

Would be interesting if this stadia fiasco would lead to Google rethinking their customer support (ie actually start treating their users as customers).