My suspicion is that this is mostly happening because platforms that big like google or twitter rely very heavily on machine learning and other AI related technology to ban people. Because honestly, the amount of spam and abuse that are likely happening on these platforms has to be mind boggling high.
So I get why they would try to automate bans.
But after years and years of regular high profile news of false positives, one would think they eventually would change something.
I mean the guy had direct business with Google going on....
Why would they continue like that. Isn't there one single PR person at Google?
Does bad PR actually cost Google money? I'm not sure it does.
A bunch of advertisers claimed they were going to boycott Facebook, but they didn't stick with it, and it didn't meaningfully impact FB revenue.
I think the only think that will really dent Google at this point is privacy legislation, so the only PR they're worried about it is upsetting legislators -- not upsetting game devs.