zlacker

>>benhur+(OP)
We only hear the celebs that got their accounts suspended. Imagine how many others are stuck and have nowhere to talk to.

>>aritmo+d2
I'd easily pay for a personal gmail account which has all the privacy protections on and also 24/7 access to customer support via chat and phone. Sadly most of that is only provided for business accounts.

>>nobody+S2
Is there a good reason to keep using gmail? I've only got good things to say about Fastmail - which is paid, reliable, faster than gmail and private. And they're reinvesting some of their revenue into making better standards for email.

I haven't needed to contact support, but I think they have a manned tech support email address too.

>>joseph+v4
There is no other service with feature parity on the UI alone out there. I've searched one for ages and would switch the whole org over in a New York minute if there was an (ideally open-source) "copy" of the Gmail UI available as front-end for one of the other mail servers. Features we can't do without nowadays are tagging; advanced filter and forwarding rules; split inbox with tabs for ads, newsletters, social media; support for multiple domains (10+) and dozens of aliases per user which you can easily switch between; 30 sec undo after sending an email; send later function; snappy UI that's not from the 90s.

Also, unfortunately Gmail/Gsuite is very cost-effective for us. We've looked at ProtonMail which seemed nice and potentially worth supporting but they would have cost us probably ten times or more what Gsuite costs (for email service only!) thanks to having to buy a ton of add-ons to get feature parity (they actually do charge extra for pretty much each custom domain and alias you want to use). And buying 100 GB of storage costs an eye-watering $120/month ($1.99 on Gsuite). I really don't know why their pricing is so weird. I know they can't probably scale as well on storage but adding aliases does not cause any measurable additional cost for them...

Anyway, if anyone decides to make a Gmail UI clone with a reasonable spam filter and pricing that's at most 2x what Google charges: Please let me know, I will migrate 120 new users to you within a couple weeks (not much on a grand scale but it's what I can offer...) :-)

>>imagin+88
I think Fastmail ticks all your boxes except the split tab for messages and ads. Not sure about pricing. They’re cheap enough for my use case.

The UI is much better than the gmail one, and the mobile apps are excellent. It supports tags or folders, depending on user preference (I prefer folders, so this is a huge advantage vs gmail.)

The spam filter is much better than gmail’s, at least for my account. Over the same corpus (my email went to both during a transition period), they both let zero spam through, but gmail was incorrectly blocking 10-30% of incoming email until I disabled its spam filter.

>>hedora+69
I will look into it. Thanks.