My suspicion is that this is mostly happening because platforms that big like google or twitter rely very heavily on machine learning and other AI related technology to ban people. Because honestly, the amount of spam and abuse that are likely happening on these platforms has to be mind boggling high.
So I get why they would try to automate bans.
But after years and years of regular high profile news of false positives, one would think they eventually would change something.
I mean the guy had direct business with Google going on....
Why would they continue like that. Isn't there one single PR person at Google?
Most likely yes. And the annoying thing is that they don't take into account different languages. The AI can recognize words, but not meaning.
A while ago some Dutch person tweeted: "Die Bernie Sanders toch." Die = that, in Dutch. But the AI obviously recognized the word (to) 'die' in English along with Bernie Sanders and just instantly drops the ban hammer. And it takes days,if not weeks to get an actual human to look at your case.