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[return to "The Lonely Work of Moderating Hacker News (2019)"]
1. alexas+Xy[view] [source] 2020-11-10 19:34:46
>>bluu00+(OP)
Moderation is great.

Making changes that reduce the need for moderation are even better.

If you were to ask yourself: how much more could we be doing with a big community of people who are mostly highly educated and technical?

Is forums in the form we've had them since 1990 the optimal medium for a community?

I don't think anyone would say yes and yet I don't see any effort on behalf of the people who run this place to experiment and do anything remotely interesting.

The moderators on here do an admirable job but it ultimately feels to me like they're cops who are being asked to arrest people for smoking a joint. The solution to better policing is less policing, more community via better laws, the solution to better moderation is less moderation, more community, via better use of technology.

For a place that talks about new, this place feels exactly like what I had 20+ years ago elsewhere.

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2. dang+FA[view] [source] 2020-11-10 19:40:32
>>alexas+Xy
If you have concrete suggestions about how to reduce the need for moderation, I'd love to hear them.
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3. alexas+4F[view] [source] 2020-11-10 19:57:26
>>dang+FA
Yes, poll people who invest in YC start-ups if they'd be willing to invest in start-ups that improve upon HackerNews forums.

That should generate a few million.

Then hire somebody with a proven track record to oversee proposals for additions to existing HackerNews.

In other words, get money, then crowdsource ideas, then pay people to implement ideas with most votes, then provide beta tests, then provide HackerNews add-ons for a small fee that would cover the expenses. Run it as a non-profit.

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Has this been tried before? Is this the first time you hear of such a proposal?

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I'll throw in two more ideas - make any action taken by a moderator public, with blanked out content that is flagrantly illegal (links to child pornography)

Make it possible to dispute any moderator action for a fee, in other words move from a dictatorship to a democracy.

HackerNews need not be a dictatorship where what moderators think is good, is what's going to be enforced upon the rest.

There can be thousands of HackerNews that are filtered, sorted and moderated differently, based on people's preferences. This would be trivially made possible by asking people who'd be interested in such a service, to pay a small monthly fee.

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Trivial change - please make it possible to block specific users based on name/how long they've been registered on site for X-number of days. For example if I see someone routinely making comments I am not interested in, who does it benefit for me to continue reading their input? It only causes tension, it's like having to live with people you are fundamentally opposed to with no recourse other than leaving (no longer reading the comments section)

I predict this feature alone would decrease tensions among regular readers significantly, making your job easier.

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4. dang+bJ[view] [source] 2020-11-10 20:13:05
>>alexas+4F
That's not a concrete suggestion, but rather a meta-strategy for getting those. Alas, I think it would run up against hard economics super quickly. Forums like HN aren't big businesses, and efforts to make them into big businesses exert pressures under which they turn into something else. This is probably the most important thing for understanding HN, actually: it ended up in a sweet spot where it makes sense for YC to fund it without needing to pressure it. Previous thoughts about that: https://hn.algolia.com/?dateRange=all&page=0&prefix=false&so...

Re "please make it possible to block specific users" - this has been on the list for a long time but I have a feeling that it may go against the community in the long run. The more I get to know HN, the more I realize how important the non-siloed property is—i.e. everyone's in one big room together and can't self-select to get away from each other [1]. Of course, that makes HN a place where we all run up against things that are not only unpleasant, but actually shocking [2]. But I think that learning collectively to deal with that—learning to tolerate what that does to our nervous systems—is core work we have to do together, to keep this place vital.

Each internet community begins with different initial conditions, and if it goes on for long enough, those initial conditions get a chance to unfold into something unique. Trying to change the initial conditions after the fact feels to me like a bad idea. It's better to find ways to live with them, and maybe to steer their consequences, like sweepers in curling.

[1] https://hn.algolia.com/?dateRange=all&page=0&prefix=true&sor...

[2] https://news.ycombinator.com/item?id=23308098

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5. mdpm+CT[view] [source] 2020-11-10 21:02:26
>>dang+bJ
Agreed on not creating silos.

Adding User 'flair' is perhaps a viable option, where users can simply tag other users with a short description. That enables both properties - avoiding discourse you find troubling, and allowing users to highlight those that they find enlightening.

Freedom of speech works well when paired with freedom to listen. Removing content (even if only from a user's view) only deepens the filter bubbles we're being shaped by.

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6. rectan+o51[view] [source] 2020-11-10 22:00:18
>>mdpm+CT
> Agreed on not creating silos.

There's one big silo, with the people who have stayed within it, and the people who have left outside it.

There aren't very many women here, which I assume is because of how the HN conversations about issues important to women tend to play out. This isn't an HN-specific problem, it's industry-wide. But I didn't go into software until my 30s, so the gender skew of the industry feels alien and alienating to me.

I would ditch HN if I discovered another tech community which was more inviting to women. I don't care if I start to miss out on the HN-resident perspectives on gender which shock me, because there are other perspectives which are more important to me which I'm already missing out on.

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7. dang+Lq6[view] [source] 2020-11-12 18:39:12
>>rectan+o51
I hear this from time to time about people who have left, and obviously that matters, but it's hard to get any reliable information (let alone data) about it. Can you say more about this part though?

> there are other perspectives which are more important to me which I'm already missing out on

What perspectives are you thinking of?

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