I've recently been reading/watching some videos and writings by Robin Diangelo on systemic racism - here's a great starting point: https://www.youtube.com/watch?v=h7mzj0cVL0Q. She also wrote the book "White Fragility".
Thinking about that, I'm just wondering how different it would be if one of those people who mistook the employee for the CEO instead turned to the CEO and said "I'm sorry, please excuse me for the instance of racism I just perpetrated against you, I promise it won't happen again." I realize how outlandish that may sound writing that out, but I'd propose that the fact that it does sound outlandish is the main problem. Everyone in the US was raised in an environment that inculcated certain racial ideas, subconsciously or not. We can't address them if we're so embarrassed by their existence as to pretend they don't exist.
Anti-racism is about taking on the powers and material structures that reproduce racism in our society to put an end to that reproduction. It’s what the multiracial coalition is doing right now, in the streets, forcing changes to laws and policing.
All of this has little to do with your boss paying someone to lecture you about why you’re bad/biased/ignorant. In fact, it’s contrary to anti-racism, because it positions your boss, who controls your life and buys her classes, as the arbiter of what is and isn’t racism.
People would be better off studying the life and work of Fred Hampton.
From my limited understanding of this position, it sounds like the goal is a dismantling of police and courts which form the backbone of a civil rule of law society.
The idea of "dismantling of police" does not mean we do not offer protection. It just means that the current organization "police" is not providing the services it's customers want. Years of "tweaking" the police orgs have failed to provide results. It's time to create a new way to protect citizens.
In the end the only the rich would have protection. Probably not the best path. For an example see the private police in London. They answer to no one.