zlacker

>>saeedj+(OP)
My boss did this to a client once. He was not amused and soon thereafter became a former client.

>>gamblo+6Z
If the ONLY thing readers take away from this article is to stop assuming who's who when walking into meetings, then that alone is a valuable lesson.

>>exhila+931
This is what shocks me the most about this whole thing. You should ask your clients to introduce themselves and their roles so that you can better communicate and work with them, no matter if they're all the same ethnicity, or completely diverse or anywhere in between.