I think what really stopped Cyc from getting a wider traction is its closed nature[0]. People do use Princeton WordNet, which you can get for free, even though it's a mess in many aspects. The issue and mentality here is similar to commercial Common Lisp implementations, and the underlying culture is similar (oldschool 80s AI). These projects were shaped with a mindset that major progress in computing will happen with huge government grants and plans[1]. However you interpret the last 30 years, it was not exactly true. It's possible that all these companies earn money for their owners, but they have no industry-wide impact.
I was half-tempted once or twice to use something like Cyc in some project, but it would probably be too much organizational hassle. Especially if it turned out to be something commercial I wouldn't want to be dependent on someone's licensing and financial whims, especially if it can be avoided.
[0] There was OpenCyc for a time, but it was scrapped.
[1] Compare https://news.ycombinator.com/item?id=20569098
I wonder what would have happened with Cyc if twenty years ago a funding manager at DARPA had provided incentives to have Cyc entirely open. This might have led to major code refactoring, many more contributions, etc. even understanding that adding common sense knowledge to Cyc requires special skills and education.