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[return to "The Lonely Work of Moderating Hacker News"]
1. romaae+Ge[view] [source] 2019-08-08 12:43:32
>>lordna+(OP)
Hacker News is a well-moderated community, but it's illustrative to see where Hacker News fails at moderation. While Hacker News is great at protecting the community from disruptive individuals, it tends to fall down when protecting unpopular individuals against the community turned mob.

I support Hacker News moderating itself however it chooses. However, if we are looking at it as a moderation model for large, open, non-editorial platforms (Youtube, Facebook) -- which I believe should all be covered under public accommodation law -- it clearly fails. And even if when we are looking at ostensibly neutral, publicly-orientated sites like newspaper comment boards, it fails.

Hacker News moderation is not appealable, not auditable, does not have bright line rules, and there are no due process rights. It simply does not respect individual rights.

So while this moderation method succeeds for Hacker News, and perhaps should become the model for small private sites, we should not try to scale it internet-size companies. Platform companies (Google, Facebook, Twitter) and backbone companies (ISPs, Cloudflare!) need a different set of rules geared towards protecting individual rights and freedoms instead of protecting a community.

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2. Square+f91[view] [source] 2019-08-08 19:00:11
>>romaae+Ge
>Hacker News moderation is not appealable, not auditable, does not have bright line rules, and there are no due process rights. It simply does not respect individual rights.

Yep. After eight years on the site I finally had a comment removed, and my response to dang to discuss it was completely ignored. Made me feel dumb for even trying.

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3. dang+4B1[view] [source] 2019-08-08 21:51:14
>>Square+f91
Where did you request that?
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4. Square+GL1[view] [source] 2019-08-08 23:11:00
>>dang+4B1
In response to your removal message.
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5. dang+9Q1[view] [source] 2019-08-08 23:54:49
>>Square+GL1
Ah, you must be talking about https://news.ycombinator.com/item?id=20258509. I don't remember that post, and it's possible I didn't see it. I try to read all the replies, but miss a few, especially when they are posted later. If you want to be sure we see something, the only way is to email hn@ycombinator.com.

It's also possible that I saw it and was too exhausted to look back through all the flagged comments in the thread, identify which ones were explaining how AMP works, and see if they had been flagged correctly. That takes a ton of energy, which is not always available when the rest of the site is clamoring for attention and in varying degrees of onfireness. One thing you can do to increase the odds of getting a specific response is to include specific links to the post(s) you're worried about—that makes it an order of magnitude easier. I certainly appreciate your intention to defend fellow users who are being mistreated.

But I think if I had seen your comment I would have replied at least to say that I believe you that your intention wasn't to downvote-bait.

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6. Square+fW1[view] [source] 2019-08-09 01:13:50
>>dang+9Q1
Indeed that's the post I meant. Thank you for reviewing it today, and giving your thoughts.
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