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[return to "Zoho.com CEO says domain with 40M users suspended for abuse complaint"]
1. JohnTH+63[view] [source] 2018-09-24 18:19:55
>>achyne+(OP)
The importance of using a reliable registrar can't be overstated. tierra.net looks like a small company, without 24hr support, and with an abandoned social media presence. Why would a company with 40M users use a tiny registrar to save 2 bucks on a domain name?
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2. toast0+y8[view] [source] 2018-09-24 18:55:36
>>JohnTH+63
They probably registered the name very early in their corporate life. At some point, they had a real business, and a business critical domain name, but they didn't realize they needed to do something different. My CEO registered our business names at network solutions, sigh.

Anyway, as a wakeup call -- if you have a business critical domain name, you need to find (and use) a registrar that has a registry lock procedure for the TLD you're in. A registry lock means the registry won't process changes from your registrar unless you authorize them, which makes it a lot harder to change things on purpose, or by an attacker. I imagine abuse takedowns could still go through though -- but there will at least be more people who know you care about your domain.

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3. fermie+975[view] [source] 2018-09-26 19:33:33
>>toast0+y8
I can understand if they're a cement company with a website. Zoho is in the business of email with @zoho.com emails. This is a huge oversight which makes me question their whole company and how things might be internally.
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