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[return to "Zoho.com CEO says domain with 40M users suspended for abuse complaint"]
1. svembu+h3[view] [source] 2018-09-24 18:21:27
>>achyne+(OP)
Zoho CEO here.

Our domain was abruptly blocked by our registrar this morning. Our NOC team and myself tried to get in touch with them and they tell us "Contact our legal". Even I could not get in touch with anyone beyond their phone operator. The domain was restored, but as DNS takes time to restore, we are still facing issues. They later claimed there were abuse complaints about Zoho.com emails (which is our personal email service with millions of free and paid users). We received a total of 3 complaints from them and two of them have been acted upon and one is under investigation.

Once we dig our way out of this, we will find ways make sure no one takes down our domain again this way.

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2. edm0nd+Xi[view] [source] 2018-09-24 20:08:05
>>svembu+h3
Transfer your domain to a major registrar. Tierra.net looks like some bs cheap registrar and doesn't have any social media updates on their accounts since 2017. I'd recommend Namecheap.
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3. highcl+Os1[view] [source] 2018-09-25 11:42:21
>>edm0nd+Xi
Namecheap is just as bad, check out https://news.ycombinator.com/item?id=14139288

I almost has a domain frozen with namecheap after one warning. If I missed the warning email or checked my email after 24 hours they would have completely suspended my domain. I'm talking about a site with MILLIONS of visitors per month and ten thousands of posts per day, not some small blog.

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