In this case, it doesn't sound like they're reverting it because of overall breakage, but rather because it breaks the tool that would otherwise be used to control TLS 1.3 trials and other configuration. Firefox had a similar issue, where they temporarily used more conservative settings for their updater than for the browser itself, to ensure that people could always obtain updates that might improve the situation.
While there was previously this "TLS fallback" implemented in Chrome to work around buggy endpoints, this was primarily due to buggy endpoints* which was a much larger issue and difficult to fix, while these middlebox issues affect a much smaller portion of users and we're hopeful that the middlebox vendors that have issues can fix their software in a more timely manner.
* TLS 1.3 moves the version negotiation into an extension, which means that old buggy servers will only ever know about TLS 1.2 and below for negotiation purposes and won't break in a new matter with TLS 1.3.